Courses & Training

L&A is very flexible and can customise courses, training workshops and coaching sessions to meet your individual needs and requirements. Where events are already scheduled these are shown listed as dates and venues below the relevant summary description. Booking online is possible using the registration link adjacent to the event you are interested in.

Details for each can be obtained by clicking the course title, or the link at the end of the summary.

Scheduled Events

Sorry, there are currently no training events scheduled. Please check the lists below of courses available, and if there are any you would like to see organised close to you please enquire about arranging dates.

Online Courses

Finance for Housekeepers online learning course

LATEST COMMENTS FROM THE 2014 COURSE “The content of the course is very well presented. It is clear and precise and I never fell bored a single second. I was actually looking forward for the next module.” Christelle Van Ende, Executive Housekeeper, Swiss-Belhotel Seef Bahrain The overall objective of this workshop is to clarify everyday Housekeeping related operational finance and accounting practices. It explains in simple and clear language the different budgets a Housekeeper deals with, the structure, reading and analysis of a P&L, and offers many tips and tools on how to save and control departmental costs. The program thus develops participants’ confidence and professional know-how when dealing with the financial management of their department and enables them to contribute to the profitability and financial success of their operation. Course details…

Planned dates

Enquire about datesThere are currently no dates or venues scheduled for this course. If you are interested in seeing this course held in your location please complete the enquiry form and we will get back to you shortly.

Face-to-Face Courses

External Development Programme for Housekeeping Managers

All aspects of modern Housekeeping Management are covered by this 3 day programme. It is suitable for Housekeeping Managers, Rooms Division Managers and all those responsible for Housekeeping operations. Course details…

Planned dates

Enquire about datesThere are currently no dates or venues scheduled for this course. If you are interested in seeing this course held in your location please complete the enquiry form and we will get back to you shortly.

Quality Assurance Programme for Housekeeping Managers

This programme is designed to provide hotels and groups of hotels with a customised and tailored 1-day programme for Housekeeping Managers in which key strategy tools and skills are given to establish and maintain quality assurance. Through this interactive workshop participants are guided to develop specific corporate guidelines and quality benchmarks to maintain consistent Housekeeping Standards within the company. Course details…

Planned dates

Enquire about datesThere are currently no dates or venues scheduled for this course. If you are interested in seeing this course held in your location please complete the enquiry form and we will get back to you shortly.

Coaching Skills for Housekeeping Supervisors

This workshop is specifically designed to address the challenges of leading the diverse labour force in Housekeeping and Rooms Division. Participants will leave this workshop with practical management tools to assist them in managing and developing their team through building trust, planning, problem solving and strong leadership. The target group is Housekeeping Supervisors Managers and Rooms Division Supervisors/ Managers, – especially those newly promoted into these roles. Course details…

Planned dates

Enquire about datesThere are currently no dates or venues scheduled for this course. If you are interested in seeing this course held in your location please complete the enquiry form and we will get back to you shortly.

Financial Management for Housekeepers

The overall objective of this workshop is to demystify every-day Housekeeping related operational finance and to develop participants’ confidence and professional know-how when dealing with the financial management of their department. The workshop explains in simple and clear language the different budgets a Housekeeper deals with, the structure, reading and analysis of a P&L, and offers many tips and tools on how to save and control departmental costs. Course details…

Planned dates

Enquire about datesThere are currently no dates or venues scheduled for this course. If you are interested in seeing this course held in your location please complete the enquiry form and we will get back to you shortly.

Development Programme for Housekeeping Managers Part 2

All aspects of modern sustainable Housekeeping Management are covered by this 2 day programme. It is suitable for Housekeeping Managers, Assistants, Hotel Engineers and Rooms Division colleagues and all those responsible for Housekeeping operations. Course details…

Planned dates

Enquire about datesThere are currently no dates or venues scheduled for this course. If you are interested in seeing this course held in your location please complete the enquiry form and we will get back to you shortly.

Housekeeping Management Skills - People & Product

This 2-day programme covers all aspects of modern Housekeeping Management. It is suitable for Senior Housekeepers, particularly those newly appointed to the position, their Assistants and Senior Supervisors. Course details…

Planned dates

Enquire about datesThere are currently no dates or venues scheduled for this course. If you are interested in seeing this course held in your location please complete the enquiry form and we will get back to you shortly.

Housekeeping Management Skills - Profits Product & People

This 2-day programme covers the essential aspects of Finance, Quality Control and Staff Development of modern Housekeeping Management. It is suitable for Senior Housekeepers, particularly those newly appointed to the position, their Assistants and Senior Supervisors. Course details…

Planned dates

Enquire about datesThere are currently no dates or venues scheduled for this course. If you are interested in seeing this course held in your location please complete the enquiry form and we will get back to you shortly.

Training Programmes for Room Attendants

This training programme teaches fresh recruits the skills and knowledge in the basics of housekeeping operations enabling them to become Room Attendants. Theory and practical sessions can be tailor-made and developed specifically for each individual property; participants will leave this programme with a sound understanding of the functions in Housekeeping and an ability to make up guest rooms including all those duties undertaken by a Room Attendant. All participants are assessed at the end of the training period with a full list of recommendations. This programme is particularly useful for Hotel Openings and can be conducted in the local language. Course details…

Planned dates

Enquire about datesThere are currently no dates or venues scheduled for this course. If you are interested in seeing this course held in your location please complete the enquiry form and we will get back to you shortly.

Babysitting course for Hotel employees

This programme is designed to provide any hotel employee with the essential skills to babysit for guests within a hospitality operations providing professional services. Course details…

Planned dates

Enquire about datesThere are currently no dates or venues scheduled for this course. If you are interested in seeing this course held in your location please complete the enquiry form and we will get back to you shortly.

Development Programme for Butlers

This programme is specifically designed to develop a team of Butlers for a Hotel or Resort in order for them to establish full skill set to deliver seamless service to all guests with confidence and professionalism. Course details…

Planned dates

Enquire about datesThere are currently no dates or venues scheduled for this course. If you are interested in seeing this course held in your location please complete the enquiry form and we will get back to you shortly.

Presentations

Trends and Innovations in Housekeeping

Traditionally, the Housekeeping Department is one of the largest in a Hotel operation. It is essential for all Housekeeping Managers to keep up to date on all the latest global trends and innovations in housekeeping so they can continually strive to control costs and improve on quality. Course details…

Planned dates

Enquire about datesThere are currently no dates or venues scheduled for this course. If you are interested in seeing this course held in your location please complete the enquiry form and we will get back to you shortly.